Duke Energy suspends late payment charges, estimated bills, disconnections during Irma recovery

Duke Energy: Restoring power remains top priority
Posted at 2:40 PM, Sep 15, 2017
and last updated 2017-09-16 12:11:12-04

Duke Energy has announced that the company is suspending late payment charges and estimated bills for its 1.8 million customers in Florida as crews continue to work to restore power in the state. 

At the beginning of Irma, Duke Energy suspended non-payment disconnections and they continue to do that during recovery. 

"We are all-hands-on-deck with restoration, and stopping these actions gives customers one less thing to worry about. It allows Duke Energy to focus on what's important – getting the lights on and helping rebuild communities and lives," said Harry Sideris, Duke Energy Florida president.

As of Friday, Duke Energy has restored more than 1 million customers in the aftermath of Hurricane Irma. 

Get the latest power outage numbers here. 

AFTER IRMA: Important info for Bay Area victims

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