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Second Frontier outage in three days leaves Tampa residents without WiFi for hours

Posted at 11:27 AM, Apr 16, 2019
and last updated 2019-04-16 17:04:05-04

TAMPA, Fla. — Are you having trouble connecting to your WiFi on Tuesday? Frontier Communications has confirmed they are resolving an outage that affected many Tampa Bay area residents.

On Tuesday, Frontier sent text messages to customers affected by the outage. The messages read "We currently do not have an estimated time when service will be restored. We will notify you when the outage has been resolved. We apologize for this service disruption."

ABC Action News reached out to Frontier for comment and they say "All customers should be good shortly."

Here's what the outage map looked like just before noon on Tuesday.

Scrolling through the replies from @AskFrontier on Twitter, most of the responses are to customers frustrated that their service has been interrupted.

Frontier says they had a router issue and services are currently being restored as the "fix takes hold."

As of 1 p.m. Tuesday, the outages were starting to clear up on

Tuesday's outage follows a nearly five-hour-long outage that affected most of the Tampa and Carrollwood area on Sunday afternoon.

Click here to see an outage map from