"Thank you," said Bob Shannon as he hugged Target Transport owner Kris Grau Wednesday.
It's never too late for a change of heart. Without it, the emotional embrace wouldn't have happened.
On Monday, we took action for Bob Shannon. The cancer survivor's car was towed from his apartment complex the night he bought the vehicle. The reason, he didn't have the required parking permit.
Shannon told us Monday, the night he brought it home, the office was already closed.
But when he reached out to the tow company to explain the mix up, Target Transport, wasn't budging
"They said you owe $200 plus $40 a night," said Shannon on Monday.
After nearly 30 days of pleading his case, Shannon had racked up more than $1,000 in fees, his car just days from going to auction.
Following our story Monday, it turns out, it was Shannon's battle with a familiar disease that finally hit home for the tow company's owner.
"My grandmother recently passed of cancer last year, I have employees whose family members have passed, it's something that's present now a days and effects everyone some way or another," said Grau.
So some way, Kris Grau was determined to turn this story around.
"We all live together in the same world, it's not always about money," said Grau.
Proving that, by releasing the car free of charge, a gesture he's just happy to be apart of.
And Shannon says he's deeply grateful.
"This hit a sensitive note and something good came out of it, you and Action News, I just can't thank everybody enough," said Shannon.