SPRING HILL, Fla. — A Spring Hill woman said her garbage has not been picked up for a month, and after trying everything she didn't know what else to do.
On February 4, Republic Services, who is contracted to pick up garbage for Hernando County residents, started their new automated blue bin system. That was also the last time Leigh Heckman's garbage was picked up.
"I stuck it out the first day and I think it fell in the truck because I haven’t seen it since," said Heckman.
Heckman says she contacted Republic Services about the missing bin and they put her on a list to get a new one. They told her to set her bags out at the curb in the meantime. She says she calls them every Monday and Thursday when she gets home and her trash is still sitting there.
"I get the same spiel every time, they’re sorry, they'll have somebody come to the next pick up, and they never do. So every Saturday I take the garbage to the dump myself so it’s not sitting in my yard," said Heckman.
And she’s not the only one who has had frustrations. We’ve covered stories of others who have had their garbage missed.
The county says it’s a learning curve with new trucks and new routes. They’ve asked for residents to have patience, but Heckman says her patience has run out.
"I just don’t understand why Republic can’t come by and pick up the garbage," said Heckman.
We reached out to the Hernando County officials who were able to get the ball rolling with Republic Services. Heckman says a few hours later her trash was picked up and a new blue bin was delivered.