How hotels are making billions off surcharges

Posted at 6:29 PM, Aug 26, 2014
and last updated 2014-08-26 22:45:13-04

There might be nothing more infuriating than expecting to pay one amount and then realizing you'll have to bust out more.

A New York University professor revealed hotels are expected to charge $2.25 billion in hotel fees this year, surcharges so devoid of customer value they often make the hotels a 90 percent profit.

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