(CNN) — Bank of America customers reported having trouble accessing their bank accounts on Wednesday.
Reports about a problem at Bank of America spiked around 12:45 pm ET on Downdetector, which collects data on outages.
Many customers complained they could not see their account balances. Some who could access their accounts were startled to see zero balances.
Bank of America did not immediately respond to a request for comment.
Multiple CNN employees with Bank of America accounts could not log into their accounts online. A message displayed for one Bank of America customer said the current balance amount for one or multiple accounts “may be temporarily unavailable.”
“Five accounts show zero balance, over 20K,” one Bank of America customer on Downdetector wrote.
Another said he can’t log in but his wife can and her accounts display no balance.
“Shows my debt just fine tho,” another user said.
This is a developing story and will be updated.
Pasco County woman trying to rebuild mobile home after hurricanes
"I cried, of course, because I've worked very hard getting it nice, which has been difficult for me since I lost my husband and being alone,” Kelly Welty said.
Welty's mobile home lost its roof during Hurricane Milton. She said it was the only one in the Buena Vista community to get totaled by a tornado.
