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Verizon outage affects Tampa Bay customers Monday morning

Posted at 9:45 AM, Nov 20, 2017
and last updated 2017-11-20 12:33:11-05

TAMPA BAY, Fla. -- Verizon Wireless has confirmed a massive data outage that is affecting thousands across the state.

The outage appears centered in the Tampa Bay area.

The outage has barred many customers from being able to access their email or the Internet without WiFi.

ABC Action News reached out to Verizon about the outage, they replied:

"Verizon is currently experiencing a wireless network issue in your area. Our technicians are aware of this issue and are working to resolve it quickly. We have no ETA at this time... At this time we have no additional details regarding the outage to share. I apologize for all the inconvenience this has caused and we truly appreciate your patience and understanding."

Later Monday morning, Verizon released the following statement:

"Verizon Wireless experienced interruption in service for some customers throughout the Miami/Ft. Lauderdale, Ft. Myers/Naples, and Tampa/St. Petersburg areas this morning.  The outage lasted approximately 2 hours.  Engineers were able to identify and resolve the issue promptly and service was restored by 8:45 AM EST."

Mary Stringini is a reporter for ABC Action News. Follow her on Twitter @MaryWFTS.