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Florida Lottery expands claim by appointment options for players

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Posted at 9:22 AM, Nov 10, 2020
and last updated 2020-11-10 09:22:06-05

TALLAHASSEE — The Florida Lottery is expanding options for players to claim their winnings by appointment.

According to a press release, players with prizes worth $600 or more can schedule appointments to file claims at Florida Lottery Headquarters and district offices. Before, that was only an option for prizes worth $5,000 or greater.

Players can schedule claim appointments through the lottery's website here.

Appointments are available Monday through Friday from 8:30 a.m. to 4 p.m. EST. The first hour of each day is reserved for players 65 and older, and those with serious underlying medical conditions.

Secure drop boxes are also available inside each district office for players to drop off winning tickets with a completed winner claim form and ID. The drop boxes are accessible Monday through Friday.

In following local county and/or city ordinances, players must wear a face covering and submit to a mandatory health screening in accordance with DOH and CDC guidelines prior to entering a Lottery office.

In an effort to limit the number of people in an office at one time, players are also asked to attend their claim appointment by themselves unless they require the assistance of another person for medical reasons.