Universal Orlando Resort to stay closed through April 19 due to coronavirus pandemic

Universal Studios Florida
Posted at 3:27 AM, Mar 25, 2020
and last updated 2020-03-25 08:17:10-04

ORLANDO, Fla. — Universal Orlando Resort is extending its closure due to the coronavirus pandemic. It originally planned to reopen at beginning of April. The resort will now remain closed through April 19.

The closure affects Universal Studios Florida, Universal's Islands of Adventure, Volcano Bay water park, Universal CityWalk Orlando and the resort's six Loews Hotels.

Park official say the closure is being extended for "the health and safety of our guests and team members."

The announcement came the same day Orange County's Mayor issued a "stay at home" order for county residents starting Thursday night through April 9.

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Guests who booked hotel or resort packages can modify or cancel their reservations during the park closure period with no penalty or fee.

Universal says all ticket purchases, hotel reservations and packages purchased between March 4 and May 1 qualify for its Stress-Free booking policy. That means they can modified or canceled with no fee at least 24 hours prior to arrival.

Any purchased unexpired single-day tickets will continue to be valid on any day for 365 days from the purchase date.

Universal is extending annual passes by the number of days its theme parks are closed.

All Blue Man Group’s shows are canceled through Sunday, April 19. Guests who purchased tickets to the show are asked to call 407-258-3626 for assistance.

Guests with specific questions regarding the park closure are asked to call 877-801-9720.