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Hillsborough County official signs letter to sell pipe protection to residents

Residents question county's motives
Posted at 7:02 PM, Mar 07, 2017

The color and font is identical to the print on Hillsborough County's water bills.

Both a letter and a notice inserted in the water bill went out to 166,000 Hillsborough county homes bears the George Cassady's signature.

Cassady works as the County's Director of Public Facilities. He signed off on a letter selling coverage for sewer and water lines outside resident's homes. County Commissioners approved it last September.

The county signed a contract with American Water Resources to promote AWR’s water and sewer line protection plans.

AWR paid the county $75,000 and footed the bill for all printing and postage. Still Bill Newton with the Florida Consumer Action network calls the letter misleading.

In the last 2 weeks, 150 residents have called the county and asked about the mail out. Others posted negative comments on neighborhood message boards.

The AWR plan costs $9.48 a month but covers only the water and sewer pipes outside the home. Last year 80 people reported sewer issues in the county and officials don't track water pipe problems on private property.

The county admits it is a small percentage but says they want residents to know there is coverage available.

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