How to contact your family, friends in Puerto Rico with T-Mobile

Posted at 1:49 PM, Sep 28, 2017

T-Mobile is offering a service to help people connect with their friends and loved ones in Puerto Rico after Hurricane Maria devastated the island.

Family and friends of residents in Puerto Rico who are T-Mobile customers can sign up for free on

When on the website, you are asked to provide the number of the person you want to reach in Puerto Rico. You then enter your own name and number so T-mobile can let that person know who is trying to contact them.

Once, the T-mobile customer has a connection with the network they will be sent a text message with your name and number. 

T-mobile states on their website, "this could take a few days, but they’ll get the message."

Anyone who signs up for the service in the states does not need to be a T-mobile customer, but those in Puerto Rico must be using cell phones on the T-Mobile network.

RELATEDAT&T service helps you get in touch with loved ones in Puerto Rico