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How to contact your family, friends in Puerto Rico with T-Mobile

Posted at 1:49 PM, Sep 28, 2017
and last updated 2017-09-28 14:05:25-04

T-Mobile is offering a service to help people connect with their friends and loved ones in Puerto Rico after Hurricane Maria devastated the island.

Family and friends of residents in Puerto Rico who are T-Mobile customers can sign up for free on https://www.t-mobile.com/customers/hurricane-maria-support.

When on the website, you are asked to provide the number of the person you want to reach in Puerto Rico. You then enter your own name and number so T-mobile can let that person know who is trying to contact them.

Once, the T-mobile customer has a connection with the network they will be sent a text message with your name and number. 

T-mobile states on their website, "this could take a few days, but they’ll get the message."

Anyone who signs up for the service in the states does not need to be a T-mobile customer, but those in Puerto Rico must be using cell phones on the T-Mobile network.

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