If you have any questions call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585. Lines are open from 7 a.m. to 11 p.m. ET, seven days a week, until further notice.
There are several reasons why you may have been deemed ineligible:
To ensure accuracy and help FEMA process your appeal, you will need to include the following information in your letter:
• Your full name.
• The address of your damaged property.
• Current contact information.
• Disaster number: DR-4337-FL.
• Last four digits of your Social Security number.
• Your birthdate and place of birth.
• Your nine-digit FEMA registration number on each page and on supporting documentation.
• Notarization of your letter including a copy of a state issued identification card, or include the following statement, “I hereby declare under penalty of perjury that the foregoing is true and correct.”
• Your signature.
If someone other than you or the co-applicant is writing the letter, you must sign a statement affirming that the person may act on your behalf. You should keep a copy of your appeal for your records.
Appeal letters can be mailed to
FEMA – Individuals & Households Program
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-8055
You will get a written response from FEMA regarding the agency’s decision within 90 days of the receipt of your letter. FEMA’s decision is final and cannot be appealed again.