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Frontier outage leaves Tampa Bay area residents without WiFi for over 24 hours

Posted at 8:02 PM, Aug 21, 2019
and last updated 2019-08-22 12:50:14-04

TAMPA, Fla. — If you're having trouble connecting to your WiFi and you're a Frontier customer, you're not alone.

Customers on Wednesday took to social media to voice their complaints.

The company said on Twitter that repairs are expected to be done by early Thursday morning. But, as of 12:40 p.m. on Thursday residents were still reporting outages.

That means many residents are going on more than 24 hours without WiFi.

An outage map Tuesday night showed this.

Replies on Twitter show the company addressing the outage to their customers.

They told one Tampa resident they were working to repair a cut fiber line, but they were unable to provide an ETA on when it will be fixed.

Click here to see an outage map from