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AG Moody reminding victims of tech support scams they can claim millions of dollars in restitution

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Posted at 2:35 PM, Jul 14, 2020
and last updated 2020-07-14 14:40:16-04

TALLAHASSEE, Fla. — Attorney General Ashley Moody is reminding Floridians who fell victim to tech support scams that they can claim millions of dollars in restitution.

According to the attorney general's office, the multi-million dollar claims process is underway after the state shut down several companies operating these tech support scams.

“Our Consumer Protection Division has worked hard to secure restitution for victims of tech support scams and they continue to diligently reach out to eligible consumers. We need your help to make sure victims know restitution is still available," Moody said in a press release.

For more information on the claims process, visit FloridaAGReimbursement.com[floridaagreimbursement.com].

The claims process applies to those targeted by the following companies:

  • Complete Fix
  • Compusafe
  • JSA Sales
  • GoReadyCalls Marketing
  • My Direct Customer Care
  • My Direct Tech
  • PC Tech Pros
  • Project Net 123
  • Protectnet Solutions
  • Safenet Solutions
  • Secure IT Digital Solutions
  • Telcom Experts
  • US Software Experts
  • US Software Pros
  • Webguard 123
  • Wizard Tech Solutions.

Another company, Banc of America Merchant Services (not to be confused with the finance giant Bank of America) provided payment processing for the accused companies, according to the attorney general's office. Through an agreement with Banc of America Merchant Services, a claims process is now in place with $7,200,000 available for victims, according to Moody's office..

The attorney general's office said, "the investigation revealed that more than 100,000 people nationwide fell victim to the tech support scams perpetrated by these companies."

So far, about $197,000 of the fund has been distributed, Moody's office said.

The deadline to file a claim is August 30. Here's the fine print: thousands may be eligible, but so far, only hundreds have successfully filed their claims, according to the attorney general's office.

For more information on the claims process, you can click here.

To report a suspected scam, you can submit a complaint by calling the Attorney General’s Office at 1(866) 9NO-SCAM or visiting MyFloridaLegal.com[myfloridalegal.com].