New homeowners warning others to read the fine print when investing in new construction

RIVERVIEW, Fla. — John Santaniello and Nickie Sanders are living the American dream. They have a two-year-old son, a baby on the way, and they just bought their first home.

"We were very excited to put down roots and our first home. Raise our family in this neighborhood," said Santaniello.

A brand new house in the Triple Creek subdivision in Riverview seemed perfect.

"Well we thought so but we have had a lot of trouble. We can't get mail delivered to the house, we can't get internet or cable hooked up," said Santaniello.

They also can't get a landline phone yet.

ABC Action News took the couple's concerns to the developer and to the county.

It turns out, with so much growth, these are issues many new homeowners are facing. That's why it is stated in new contracts to expect delays on basic services.

Fine print the couple never noticed.

"It's definitely holy cow for me it seems like it should happen now," said Santaniello.

Santaniello is the first one to move into his neighborhood but soon new neighbors will be dealing with these delays.

He is talking about his experience in hopes no one else gets caught off guard.

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