Job "ghosting" on the rise with employers

Posted at 11:15 AM, Jun 06, 2016
and last updated 2016-06-06 19:23:00-04
If you've ever left a job interview feeling great only to have all communication drop off between you and the employer, you aren't alone.

It's called "job ghosting," and more and more job seekers are reporting this across the country, according to career coaches.

Leslie Ingles, a new Wesley Chapel resident, was looking for a customer service job. When she got called in for an interview at a local hair salon, she thought everything went really well. She said she even shadowed the front desk and got great feedback from the owner.

"He told me it was going to be a seamless transition for me to move right into the company and he said he would be contacting me on Monday," Ingles said.

But then, Monday came and went. She never heard another word from the owner again.

"I was just left in the dark," Ingles said.

Career coaches now say many companies are reporting they are overwhelmed with applicants, or have a bare-bones human resources department that simply can't respond to everyone. Others can't respond for legal reasons.

Tampa Career Consultant Lisa Jacobson says before you ever leave a job interview, you should ask when you'll hear from the prospective employer so you'll know when to expect a response. She also said ask about the timeframe for hiring the position.

There is also one other critical question: "If I am not selected for the position, will I be hearing from you?"

Jacobson said some employers will flat out say if you are not selected, you will not receive any response.
After the interview, Jacobson says follow up that day or the next day with an email thanking the employer for the interview.
Then, she said if you hear nothing, send one email a week for three consecutive weeks.
She said the header of that email is very important. The first email header should read "checking in" and the second should read "checking in again."

"The third time I would probably pick up the phone and leave a message," Jacobson said.

She says if you still hear nothing, there's not much you can really do. However, there is one thing Jacobson said you should never do.

 "It's not a good idea to be snippy or to tell them that they've been rude," she said.

Ingles eventually got another job offer, but getting ghosted still stings.
"It doesn't feel good to be left hanging like that," she said.

She said she'll remember this feeling if she ever becomes a hiring manager.