Imagine the frustration over getting hit with a bill you do not owe. One local Army veteran says she fought it for two years before making a call for action
Retired Army Veteran Brenda Roberson says the bills started in 2014.
The invoices from Marion County demand a $512 payment for an ambulance ride.
Roberson tracked the bill to Munroe Regional Medical Center. She says last December she faxed paperwork proving no relation to the patient with the same last name.
In March, that same ambulance bill came back to haunt her.
Roberson applied for a home loan and was told there was a problem with her credit. We helped Roberson pull her own credit report via https://www.annualcreditreport.com/index.action
That is where she found the bogus medical bill had affected her credit.
We contacted Munroe Regional Medical Center and asked that they review the account for errors. The next day the hospital responded.
In a statement the hospital explained:
“The ambulance service found the correct guarantor and was forwarding the information to the collection agency.”
The erroneous information should be removed from Roberson’s credit report in the next 30 days.