This year alone Honda recalled over 10 million vehicles due to defective Takata air bag inflators. That's more than any other manufacturer but now some drivers report waiting months on parts.
Combat wounded veteran Josh White says it's mentally and physically painful. White served time in Iraq and returned home with PTSD and back injuries.
The recall on the passenger air bag inflator in the couple's Honda forced White to go to and from the VA in the back seat of the coupe.
His wife Leigh says she worried for more than just her husband. She's a big sister with the big brothers and big sisters club.
The recall notice arrived early in the summer after Honda issued a second round of recalls on Takata airbags. But Leigh says repeated calls to Honda left her with more questions than answers.
Frustration and fear led this couple to make a call for action. So we took their questions and ours directly to Honda corporate.
A spokesperson explained parts are in for recalls announced before February. Honda has limited parts for vehicles affected by May 2016 recall. As parts arrive dealers call customers on the wait list.
We asked Honda about the White’s Honda. Two days later a local dealer called him in to replace the air bag inflator.
To see if your car is affected by any recall go to www.safercars.gov.