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BBB warns of scammers posing as Amazon customer service

Be wary of scammers selling sneakers on Instagram, BBB says
Posted at 3:44 PM, Oct 09, 2020
and last updated 2020-10-09 15:50:09-04

Business experts are warning the public to keep their ears out for scammers posing as Amazon workers over the phone.

According to the Better Business Bureau (BBB), these scammers are posing as Amazon support or customer service reps over the phone and asking people to share more information about their accounts.

“If that wasn’t tricky enough, scammers are spoofing BBB’s phone number to do it!” the BBB explained in a press release.

To prevent this from happening to you or your loved ones, BBB reminds the public to be skeptical of emails and unsolicited calls. Some departments at Amazon will call customers, but Amazon usually never asks people to share personal information or offer unexpected refunds, BBB said in a press release.

BBB said to beware of any requests to pay via wire transfer, prepaid debit card or CashApp. BBB says these are almost always a sign of fraud.

If you do get these unsolicited calls similar to the one BBB described, you can report it to Amazon by clicking here.