(CNN) - Don't click on the link! That's what FedEx is telling consumers dealing with a text and email scam.
The shipping retailer tweeted the alert Wednesday.
It points to recent scams where people reported receiving texts and emails that appear to be from FedEx.
The messages alert them that they have a package, then gives a link.
Have you received a suspicious text or e-mail that appears to be from us? Suspicious messages should be deleted without being opened and reported to email@example.com.— FedEx (@FedEx) January 22, 2020
Here are more tips to protect your safety: https://t.co/sgedEYSNfF pic.twitter.com/fMnR5Pgn7K
FedEx says the messages are not from them.
It's advising "suspicious messages should be deleted without being opened." It's also happening with Amazon.
Now, the Better Business Bureau has put out a scam alert.
“It can be pretty overwhelming to see all of these scams that are out there," said Jule Wright.
She received one of the messages claiming to be from FedEx. It's thanks to her mother who warned her about the trend that stopped Wright from clicking on the link.
“I wish people would work as hard at earning a living as they do at scamming people," she said.
Bryan Oglesby with the Better Business Bureau also got one.
"We need to stop for a minute, think about what’s being presented to us and take some time to research that," he said.
Oglesby advises folks to do their homework. You can get a lot of information by Googling the number the text came from.
Experts say one of the easiest ways to detect a scam is to look at the address bar. Often times the address will be off. If it is a scam block the sender and delete the message.
Oglesby says don’t forget to report it to agencies like the BBB.
FedEx also says people should report the emails and texts to them using the email firstname.lastname@example.org.
SCAM 🚨 There is a new scam where you get a text with your name from Fedex (or another delivery service)and a tracking number. Do not click on the link. When in doubt about a tracking number go to the main website of the shipping company and search the tracking number yourself pic.twitter.com/EoG1C07OLf— Duxbury Police (@Duxbury_Police) January 21, 2020