How to See Your Doctor Safely During Coronavirus Outbreak

12:40 PM, Mar 23, 2020
Man making a video call to his doctor

With coronavirus, it may seem like we have more questions than answers about its spread, including what to do if it comes near your neighborhood. If you need to see your doctor but are nervous about or can’t leave home, you can still see your doctor safely — and even in the palm of your hand.

Is It Safe to Leave Home to See the Doctor During Coronavirus Outbreak?

If coronavirus isn’t yet reported in your area, then you likely don’t need to stay home and isolate yourself. If you’re not showing any symptoms of coronavirus, it should be safe to leave your home and see your doctor without fear of getting sick.

If you have a chronic health condition or are an older adult — or have a loved one who is — you may be at risk of more serious illness from coronavirus if it’s in your area. However, that might not translate to a need to isolate yourself right away. Read more from the Centers for Disease Control and Prevention (CDC) about what people who face a higher risk should do.

Overall, decisions about community measures (like staying home) in your area will be made by local and state officials, according to the CDC. So, you may not have to decide whether to isolate yourself in your home. Local authorities should tell you when it’s necessary to stay with your loved ones in your house.

How Can I See My Doctor During Coronavirus Outbreak?

At every step of the outbreak, you can still contact your doctor and other trusted medical professionals if you need to talk about your symptoms or need help quickly.

As a first step, you should call — not visit, unless they say it’s OK — your doctor’s office, or even your county health department, if necessary. Your primary care physician and the professionals at your local health department can give you guidance on the next steps to take to feel better.

Seeing Your Doctor if You Do Not Have Coronavirus Symptoms

If there isn’t a mandatory coronavirus quarantine in your area, you should be safe to leave your home. If you need medical care for mild illness and don’t have the main coronavirus symptoms of fever, cough and difficulty breathing, you can still see your doctor safely.

However, even for mild symptoms that aren’t similar to coronavirus, call ahead, explain your symptoms and ask whether you should stay home or come into the doctor’s office.

Seeing Your Doctor if You Have Coronavirus Symptoms

If you need medical care for coronavirus symptoms, please call your doctor, or schedule a video visit through the AdventHealth app. You should avoid your physicians office, urgent care or going to emergency room at your local hospital except in cases of an emergency. This helps keep everyone safe.

If you’re mildly sick with coronavirus symptoms, the CDC says to stay home and isolate yourself as best as you can. If you’re really sick with coronavirus symptoms but don’t need to be hospitalized, the CDC says to follow these steps on how to avoid spreading your illness to others.

Visit Your Doctor Virtually Through AdventHealth eCare

When you don’t need immediate or ER care, you can see your doctor during coronavirus outbreak right in the palm of your hand, with a video visit in the AdventHealth app.

Through the AdventHealth app, you can use your smartphone or tablet to visit your primary care physician or an urgent care doctor through a video chat. You can explain your symptoms, get a diagnosis and even get an order for a prescription through a video visit — all without leaving the comfort and safety of your home.

In addition to seeing your doctor virtually, you can also use the AdventHealth app to:

  • Access your medical records
  • Get a prescription refill
  • Get lab results quickly
  • See upcoming appointments

To get eCare and more, get the AdventHealth app in the Google Play Store or the Apple App Store.

We’re dedicated to giving you all the information you need to keep your family safe. Get answers to FAQs about coronavirus, read more articles like this one and find other important resources on our Coronavirus Resource Hub.

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