• Taking Action for You
  1. RaceTrac_gas_stations_50adca82-4da1-4f6f-918c-fff7712b4dd90000_JPG

    RaceTrac targets credit card skimmers

    An I-Team investigation led one of Florida's biggest gas station chains to take action to protect customers' credit card information from skimmers.  We followed up to find out if they found success.

  2. Waggin' Train dog treat made in China

    Vet says dog treats may be tainted

    A local veterinarian is concerned that certain doggy treats made in China are to blame for making some of her patients sick.  The FDA issued a similar warning just months ago, but the product is still in stores.

  3. Hospitals_unwritten_pa5739ee75-661b-4fef-a787-d4a4ce1706030000_JPG

    Patient shocked after payment plan flub

    When her insurance company refused to pay for a hospital procedure, Lauren Schemitz, a Palm Harbor woman, made arrangements to pay the bill on her own.  She never imagined what would happen next.

  1. Company collected deposits, then closed

    Company collected deposits, then closed

    Window Solutions Tampa Bay sold windows and doors. Customers said the business was still taking deposits just weeks before they closed down.

  2. New rules may save fliers time and money

    New rules may save fliers time and money

    New rules for airlines to protect passengers take effect this week.  The regulations could also save travelers time and money.

  3. ID thieves steal tax returns

    ID thieves steal tax returns

    It is tax season and the IRS will soon find out if new security measures will detect fraudulent tax returns before the checks go out.  Still, some victims continue to wait for last year's refund.

  4. Get more money at tax time

    Get more money at tax time

    Tax experts say the biggest mistakes they see people making involve lost documents and forgotten deductions.  Here is some advice for getting the most out of your tax refund.

  5. Hiring unlicensed contractor painful

    Hiring unlicensed contractor painful

    The two women in this story prove that an informed consumer is the best defense against any type of fraud.  Both paid the price for what they did not find out.

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Meet Jackie Callaway


  1. Jackie Callaway

    Jackie Callaway

    Jackie Callaway is the ABC Action News consumer advocate, Taking Action For You every day.

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