http://www.abcactionnews.com/content/segments/cfa/default.aspx ABC Action News investigator Jackie Callaway is taking action by solving your consumer complaints. en-us Copyright 2008 The E.W. Scripps Co. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed. Sat, 05 Jul 2008 05:00:01 GMT Sat, 05 Jul 2008 16:47:25 GMT Call For Action http://abcactionnews.com/sites/wfts/images/rss-logo.jpg http://www.abcactionnews.com/content/segments/cfa/default.aspx 144 76 15 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9542@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9542@wfts.dayport.com&navCatId=17&rss=825 The Doctor's office demanded payment but then the patient found out he was not the only one who'd paid the same bill. Tue, 01 Jul 2008 05:00:00 GMT [Video] Call for Action: Medical double billing dilemma http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1214924293828_0p43568934073835535.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9542@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9541@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9541@wfts.dayport.com&navCatId=17&rss=825 A water company damaged their home and failed to pay for a fix. Tue, 01 Jul 2008 05:00:00 GMT [Video] Call for Action: Damages go unpaid http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1214923762875_0p1044107021393863.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9541@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9406@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9406@wfts.dayport.com&navCatId=17&rss=825 They paid almost three thousand dollars for a video arcade game. But a few days later, it quit working. The expensive box sat silent for two years, until Jackie Callaway stepped in. Mon, 23 Jun 2008 05:00:00 GMT [Video] Call for Action: Arcade aggravation http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1214240486315_0p6272606978808282.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9406@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9365@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9365@wfts.dayport.com&navCatId=17&rss=825 A Bay area woman was told she had a hefty TECO refund coming. But she kept waiting, and waiting, until Jackie Callaway got involved. Fri, 20 Jun 2008 05:00:00 GMT [Video] Call for Action: Jump-starting a deposit refund http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1213973234538_0p5852538598577552.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9365@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9304@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9304@wfts.dayport.com&navCatId=17&rss=825 The company said it would replace the vest, but multiple phone calls and months later this police officer was still waiting. Tue, 17 Jun 2008 05:00:00 GMT [Video] Call for Action: The unraveling bullet-proof vest http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1213713642453_0p5382286499812259.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9304@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9290@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9290@wfts.dayport.com&navCatId=17&rss=825 She's 73 and says she's never crossed New Jersey's state line but yet she's facing a fine for running a toll on the Garden State Parkway. Mon, 16 Jun 2008 05:00:00 GMT [Video] Call for Action: Grandma's toll fight http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1213644442286_0p7907118897137675.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9290@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9228@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9228@wfts.dayport.com&navCatId=17&rss=825 The new laptop came with an easy payment plan. Several hundred dollars and 5 months later, John Johnson was still waiting on his computer. Thu, 12 Jun 2008 05:00:00 GMT [Video] Call for Action: Missing computer http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1213286189622_0p22556798961574825.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9228@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9113@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9113@wfts.dayport.com&navCatId=17&rss=825 When he cancelled his student loan, the flight school was supposed to return the money to the lender. Later, he learned he was still on the hook for $43,000. Fri, 06 Jun 2008 05:00:00 GMT [Video] Call for Action: Loan haunts would-be pilot http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1212763564564_0p4775485217056675.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9113@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9049@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9049@wfts.dayport.com&navCatId=17&rss=825 The Medicare provider's hand book indicated the oral surgery was covered. It was only after Barbara Ranno had the work done the company denied the claim. Tue, 03 Jun 2008 05:00:00 GMT [Video] Call for Action: Battle over dental insurance claim http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1212510884438_0p26077666672765814.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9049@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9024@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9024@wfts.dayport.com&navCatId=17&rss=825 Book stores and on line sellers rake in billions of dollars every year. But where can you get the best deal on all those tomes? Mon, 02 Jun 2008 05:00:00 GMT [Video] Call for Action: Getting the best deals on your favorite books http://a123.g.akamai.net/f/123/33106/5m/wftsimg.dayport.com/img/dp_thumbs/thumb_1212425266376_0p546897652268903.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=9024@wfts.dayport.com&navCatId=17&rss=825