http://www.abcactionnews.com/content/segments/cfa/default.aspx ABC Action News investigator Jackie Callaway is taking action by solving your consumer complaints. en-us Copyright 2010 The E.W. Scripps Co. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed. Sat, 20 Mar 2010 05:00:01 GMT Sat, 20 Mar 2010 21:30:32 GMT Call For Action http://abcactionnews.com/sites/wfts/images/rss-logo.jpg http://www.abcactionnews.com/content/segments/cfa/default.aspx 144 76 15 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=22110@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=22110@wfts.dayport.com&navCatId=17&rss=825 They were excited about their trip, but only after the ship set sail did this couple realize they did not get what they paid for. Wed, 17 Mar 2010 05:00:00 GMT [Video] Cruisers say they felt like captives http://wfts.img.entriq.net/img/dp_thumbs/thumb_1268876043016_0p1896508428443019.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=22110@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=22051@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=22051@wfts.dayport.com&navCatId=17&rss=825 How hard can it be to convince a state agency you have lost a child? Harder than the Dennis family imagined it would be. Mon, 15 Mar 2010 05:00:00 GMT [Video] Dealing with death a decade later http://wfts.img.entriq.net/img/dp_thumbs/thumb_1268702465885_0p8601381831236577.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=22051@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=22044@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=22044@wfts.dayport.com&navCatId=17&rss=825 You deposit a check into your account, and the fund show up. You start spending the money only to find out days later that the check was worthless. Mon, 15 Mar 2010 05:00:00 GMT [Video] Consumer Alert: Fake checks http://wfts.img.entriq.net/img/dp_thumbs/thumb_1268681925180_0p19767646079154533.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=22044@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21882@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21882@wfts.dayport.com&navCatId=17&rss=825 An internet site is giving investigators nationwide access to information on your bad internet experiences. Mon, 08 Mar 2010 06:00:00 GMT [Video] Consumer Alert: Internet Crime Complaint Center http://wfts.img.entriq.net/img/dp_thumbs/thumb_1268086037768_0p18781680362488928.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21882@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21783@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21783@wfts.dayport.com&navCatId=17&rss=825 This brand-loyal couple faced a challenge from their longtime satellite provider. Wed, 03 Mar 2010 06:00:00 GMT [Video] Satellite bill causes headache http://wfts.img.entriq.net/img/dp_thumbs/thumb_1267669654566_0p9971977693278347.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21783@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21720@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21720@wfts.dayport.com&navCatId=17&rss=825 Road construction is everywhere, so what happens when your car gets dinged by a work crew? Mon, 01 Mar 2010 06:00:00 GMT [Video] Road work leads to trouble http://wfts.img.entriq.net/img/dp_thumbs/thumb_1267493974631_0p7131828878131645.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21720@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21660@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21660@wfts.dayport.com&navCatId=17&rss=825 According to her contract she was allowed to cancel and receive a pro-rated refund, but after a year of waiting for her money she contacted Taking Action reporter Jackie Callaway for help. Fri, 26 Feb 2010 06:00:00 GMT [Video] Warranty leaves driver waiting http://wfts.img.entriq.net/img/dp_thumbs/thumb_1267221412163_0p23166110256772587.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21660@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21593@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21593@wfts.dayport.com&navCatId=17&rss=825 New tax breaks for 2009 could pad your refund or leave you owing Uncle Sam less. Tue, 23 Feb 2010 06:00:00 GMT [Video] New tax breaks could mean hundreds in your pocket http://wfts.img.entriq.net/img/dp_thumbs/thumb_1266983949932_0p41945262141527306.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21593@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21551@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21551@wfts.dayport.com&navCatId=17&rss=825 They had big plans for their new appliance, but then it ruined not one, but two holiday dinners. Mon, 22 Feb 2010 06:00:00 GMT [Video] Owner burned up over oven http://wfts.img.entriq.net/img/dp_thumbs/thumb_1266879291786_0p6040085871598415.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21551@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21447@wfts.dayport.com&navCatId=17&rss=825 http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21447@wfts.dayport.com&navCatId=17&rss=825 It was a one of a kind, the only footage that contained his mom and dad. Now it's gone. Wed, 17 Feb 2010 06:00:00 GMT [Video] Unique film footage vanishes http://wfts.img.entriq.net/img/dp_thumbs/thumb_1266459863359_0p009224351753134907.jpg http://www.abcactionnews.com/mediacenter/local.aspx?videoId=21447@wfts.dayport.com&navCatId=17&rss=825