Customer says prescription error has him worried for other patients

Pharmacy error leads to bad medicine

Doctors diagnosed Justin Barnes as a type one diabetic at the age of 6. He's all too familiar with his medication, which is why Barnes thought something was not right about the insulin he says he picked up at a local Walgreens.

Turns out that smaller bottle contained the wrong type of insulin, one that could have made him sick. Barnes says he immediately returned the meds to Walgreens.

The pharmacy said they would alert their corporate offices. That wasn't enough for him. Barnes wants to make sure what happened to him doesn't happen to anyone else.

Florida pharmacies fill more than 235 million prescriptions every year. The Florida Pharmacy Association calculates a .09 percent error rate, which adds up to more than 212,000 errors annually.

I asked Walgreens corporate offices what happened in Justin Barnes’ case.

A spokesperson released the following statement:

"Cases like this are rare and we take them very seriously. We have a multi-step prescription filling process with numerous safety checks in each step to reduce the chance of human error and have reviewed the process with our pharmacy staff.”

Walgreens says it also encourages patients to question their pharmacist just like this customer did. In addition, it is also smart to develop a relationship with one pharmacy so that they get to know you and your needs.

 

 


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