New apps, Fast Customer, Lucy Phone eliminate waiting on hold

We've all had to deal with it; being put on hold!

Maybe it's five minutes with a wireless company or a 90 minute horror story with your airline.

Either way, it's everyone's pet peeve.

Now, there's an app for that.

Two apps, Fast Customer and Lucy Phone , actually wait on hold for you then call you back when a rep is on the line.

So let's say you need to call your bank, you simply hit the 'Have Someone Call Me,' button and minutes later an agent will return your call.

No more listening to that annoying music.

The founders of these apps say they're most popular when calling airlines, cable and wireless companies. Phone reps like it too because finally they're dealing with happier customers.