Thousands of Hillsborough County residents' garbage cans were left sitting at their homes after problems with the county's brand new collection system.
“It smells, can you smell it?” Maria Guerra said. Guerra lives in Valrico in Lumsden Pointe, where dozens of brand new trash bins were left baking in the sun all day, some over night, and still sitting there when resident's returned home.
“I'm kind of disappointed because they made such a big hype about it all this time and I thought it would be running a little smoother, and I guess it's not.”
Nine million Florida residents, including those in Hillsborough County, now have automated trash collection starting this week.
The new trucks have a mechanical arm, instead of workers, lifting the bins. “This is the largest change in garbage collection in Hillsborough County in 17 years,” Michelle Van Dyke, Community Relations person for Hillsborough County said.
Not only did residents receive new carts, many had their collection days change and they have new service providers, with drivers on new routes, operating new trucks.
Some residents aren't cutting them any slack.
“Typical government boondoggle. Throw out the old and the new doesn't work.,” said Peggy Tyska, a Lumsden Pointe resident.
County officials say they appreciate residents help in correcting the delays and problems this first week.
“Residents can really help the drivers stay on schedule with proper positioning of the carts, making sure those carts are three feet apart, that they're not blocked by cars or they don't have any other garbage or debris stacked around them, and everything must fit inside to be collected,” Van Dyke said.
According to the county, you can expect garbage collectors out late in the evening, and if they miss your house all together on your designated day, officials say you should leave your garbage out, service providers will be out the next day to pick up. You can call the county's solid waste call center at (813) 272-5680 to report any problems.
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