TAMPA - The claims are clear--- flushable wipes. Manufacturers say moistened wipes labeled flushable are growing more and more popular each year.
Michelle Mayfield, a mother of 5, relies on them.
"I have two boys one is three and the other almost three they work better than toilet paper at getting the stuff off," said Mayfield.
But city officials said those wipes don't disintegrate like they claim.
They get caught in the sewer system costing the city extra man power.
Geary Anderson and Tony Harris, wastewater employees with five decades of experience between them, say as soon as the wipes hit the shelves, they started making daily trips to the plants to clean them out.
"It's called preventative maintenance," said Harris
"So they won't go through the system and plug up the pumps," said Anderson.
We contacted the maker of Cottenelle flushable wipes.
A spokesperson for Kimberly-Clark told us he thinks consumers are confused on what's flushable and what's not.
They are working with non profits hoping to educate consumers and the company stands by it's product.
"Our flushable wipes undergo extensive testing and meet industry standards for dispersability and are compatible with local sewer systems," said Bob Brand.
But experts with Florida's Water Environment Association aren't so sure and said some tests show wipes that claim to be flushable really aren't.
The Director of Tampa's Wastewater Department said the problem is getting worse every year, and he's getting ready to send out flyers to the more than 100,000 homes in Tampa to stop flushing those wipes.
"They are not really designed to go through the sewer system and the sewer system is not designed to handle them and move them down the line, it interferes with the treatment process so as they have grown in popularity it has grown to be a problem for us," said Director Anthony Kasper.
FWEA is also launching a statewide educational campaign.
In the meantime, Michele said' she'll just throw the wipes away.
"Hey, I trusted the package!" she said.
Copyright 2013 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
An eclectic mix of world leaders including President Barack Obama and Cuban President Raul Castro will eulogize Nelson Mandela at a massive memorial service Tuesday in South Africa. INSIDE: Watch live coverage.