DUNEDIN, Fla. - Jeffrey Cain went three months without his medication. Some of them, such as blood-clot pills and oxygen, are costly, too much for someone like Cain, who makes $10 an hour.
The Dunedin man says he has been on Medicaid for more than three years, and suddenly this Summer, DCF denied his drug coverage.
Cain says he went online and made repeated calls to the agency, but could not get in touch with a real person.
Then Cain made a call for action. After hearing his story, I contacted a DCF regional manager who looked into the case.
In an email, the Department of Children and Families blamed the incident on a billing issue between the agency and CVS.
Shortly afterward, Medicaid re-opened Cain's account, and he is now able to pick up the medicine he so desperately needs.
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